Advice and support
Talking to someone
Talking to someone local to you
People you can talk to in Hampshire
EIP Out of Hours numbers
Open: 24 hours a day
Info: Out of hours support for people who are open to the service.
Contact: North Hampshire: 01256 376507; East Hampshire: 02392 344562
iTalk
Open: 8am-6pm Monday – Thursday and 8am-4:30pm Friday.
Info: iTalk provides access to psychological therapies for people living in Hampshire through self-referral and GP referral. Their website contains information and resources.
Contact: 02380 383920; https://www.italk.org.uk/
Havant & East Hants Mind
Open: Monday to Friday 9am-4:30pm
Info: They offer wellbeing services, including information, advice & signposting, one-to-one support, peer support and group activities, and recovery focused workshops in the Havant and east Hampshire Area
Contact: 02392 498916; https://www.easthantsmind.org/
Andover Mind – Wellbeing Centre
Open: Monday-Friday 9:30am-4pm
Info: Covers Basingstoke. The wellbeing centre offers care and support to help increase self-esteem, manage mental distress and promote self-management.
Contact: 01256 476572; Well-beingbasingstoke@andover.org.uk
Off the Record
Open: Monday-Wednesday 3pm-9pm; Thursday 1pm-9pm; Friday 1pm-5pm
Info: Support for young people aged 11-25 in the South East of Hampshire. They also offer a drop in service in Havant.
Contact: 02392 474724; http://www.otr-south.org.uk/index.php
Carers in Southampton
Open: Monday-Friday 9am-5pm (appointments are preferred)
Info: Supports adults who provide unpaid care and support to a family member or friend who has a disability, illness, mental health condition, or who needs extra help as they grow older.
Contact: 023 8058 2387 https://www.carersinsouthampton.co.uk/
Info: Support for carers in Hampshire
Contact: 01264 835246 https://www.carercentre.com/
People you can talk to in London
The 24-hour Mental Health Helpline for South East London
Open: 24 hours
Info: South London and Maudsley NHS Foundation Trust (SLaM) has a 24-hour free telephone line to support anyone in Lambeth, Southwark, Lewisham and Croydon experiencing mental distress.
Contact: 0800 731 2864
Lambeth and Southwark Mind
Open: 10am - 5pm from Monday to Thursday
Info: To provide free, innovative, long-term services that empower and support everyone experiencing a mental health problem.
Contact: 0207 501 9203; https://www.lambethandsouthwarkmind.org.uk/
Bromley, Lewisham & Greenwich Mind
Open: Monday-Friday 9am-5pm
Info: Community Mental Health Support for adults recovering from mental health problems. Peer Support offering volunteering opportunities and groups for adults with experience of mental health problems
Contact: 020 3228 0760;
https://www.blgmind.org.uk/lewisham/
Living Well Network Hub
Open: Monday to Friday from 9am to 5pm
Info: The Living Well Network Hub is often called the ‘front door to mental health services’. This is because if you are having a ‘wobbly’ day or you aren’t feeling well and are worried about your mental health and wellbeing, you can contact the Hub and introduce yourself.
Contact: 0203 691 5080 ; https://www.lambethccg.nhs.uk/our-plans/mental-health-services/lambeth-living-well-network/Pages/default.aspx
Raw Sounds
Open: Mondays & Thursday afternoons
Info: Raw Sounds is a programme of music workshops for people with mental health needs, open to young people and adults between the ages of 16-65 accessing mental health services.
Contact: 020 7737 6103; 07770 555 940; info@raw-material.org; https://www.lambethandsouthwarkmind.org.uk/directory/raw-sounds/
Work Well
Info: Work Well can help you to find paid work if you are experiencing common mental health issues such as anxiety and depression
Contact: 020 3228 2041; workwell@slam.nhs.uk
Your story
Open: Monday-Friday 10am-4pm
Info: Founded in 2003, YourStory has worked with over 4,000 vulnerable young people addressing the different needs and pressures they experience on a daily basis. We help equip them with the skills and confidence needed to take control of their lives, to explore opportunities and to do their best in life to achieve their full potential
Contact: 125 Lambeth Walk London SE11 6EE
Vocation Matters
Info: Time-unlimited, vocational information and support for people who use mental health services in Lambeth
Contact: 020 3228 6818
SLaM Recovery College
Info: Recovery is about people with mental health difficulties having the same opportunities in life as everyone else. It is about a personal journey towards a meaningful and satisfying life. It is about hope, control and opportunity. It is about living as well as possible. SLaM Recovery College run workshops and courses to provide the tools to make this happen, to help you become an expert in your own recovery or that of someone you care for or work with.
Contact: 020 3228 3643; hello@slamrecoverycollege.co.uk; http://www.together-uk.org/southwark-wellbeing-hub/the-directory/15364/slam-recovery-college
MindKit
Info: Mindkit offers free, interactive Wellbeing and Resilience Sessions to groups of young people, aged 14 to 25.
Contact: https://www.mindkit.org.uk/
Sydenham Garden
Open: 9.30am-4.30pm; Mon-Fri
Info: Sydenham Garden is a unique wellbeing centre utilising its gardens, nature reserve and activity rooms to help people in their recovery from mental and physical ill-health in Lewisham.
Contact: 0208 2911650; https://www.sydenhamgarden.org.uk/
Young People’s Health and Wellbeing Service (YPHWBS)
Open: 9-5 Mon-Thu; 9-4.30 Friday
Info: The (YPHWBS) helps young people in Lewisham to make achievable and sustainable lifestyle changes that improve their long term health, resilience and emotional wellbeing.
Contact: 0208 690 3020; LHWS@compass-uk.org; http://www.compass-uk.org/lewisham
Family Health ISIS
Open: Monday-Friday: 10am-5pm
Info: African and Caribbean Mental Health Services in Lewisham
Contact: 0208 695 1955; centre@familyhealthisis.org.uk; https://www.familyhealthisis.org/contact
Southwark wellbeing Hub
Open: Monday to Friday from 9am to 5pm
Info: We are a service providing information and support to anyone living in Southwark who is worried about their wellbeing, or that of someone close to them..
Contact: 0203 751 9684; http://www.together-uk.org/southwark-wellbeing-hub/the-directory/
Community Southwark
Info: Community Southwark is the umbrella organisation for the voluntary and community sector in Southwark.
Contact: 020 7358 7020;
http://www.communitysouthwark.org/
People you can talk to in Berkshire and Oxfordshire
Berkshire Crisis Resolution Home Team
Contact: 0300 365 9999
Time to Talk
Info: A local charity offering free, confidential counselling to young people in West Berkshire who are between 11 and 25 years old. Time to Talk’s objective is to promote the moral and social wellbeing of young people, particularly 14-21 year olds, through one-to-one non-judgmental counselling.
Contact: 01635 581421; http://t2twb.org/
The Edge
Info: We work with young people up to the age of 18 and their families/carers who are affected by drugs or alcohol.
Contact: 01635 582002; theedge@westberks.gov.uk; www.edgecrew.co.uk
Pulling Together
Info: This is a group for people with Mental Health Issues who meet on a daily bases. Offer safe friendly environment with a wide range of activities.
Contact: 07554 736580; vanessa.miles@cfpnewbury.org
Eight Bells for Mental Health
Open: The centre is open Monday - Thursday 9.30am -3.30pm each week.
Info: charitable organisation which supports people affected by mental health in West Berkshire. A member led organisation open to anyone who has experienced a mental health issue. We provide a safe friendly welcoming place for people to drop in relax and be among supportive peers. We offer a range of activities, courses and trips including music, health living and art. We also have a catering team who provide a freshly cooked meal every day.
Contact: 07786 707646; newbury.eightbells@gmail.com; www.eightbellsnewbury.co.uk
Oxfordshire Mind
Open: Monday to Friday: 9.30am-4.30pm.
Contact: 01865 247788; info@oxfordshire-mind.org.uk; http://www.oxfordshire-mind.org.uk
Restore
Info: Restore is an Oxfordshire-based mental health charity that supports people to take control of their recovery, develop skills and lead meaningful lives. We offer recovery groups, training and employment coaching to make this possible.
Contact: 01865 455821; information@restore.org.uk
Tandem
Info: Tandem provides one-to-one befriending outside of the home to people in the immediate Oxford area who have been through a period of mental ill-health and are looking to rebuild their lives.
Contact: 07756 815152; enquiries.tandembefriending@gmail.com
People you can talk to in Norfolk
Papyrus
Open: until 10pm
Contact: 0800 068 4141; 07786 209 697
People you can talk to in Manchester
42nd Street
Open: Mon-Fri: 9:30am-5pm
Info: 42nd Street is a Greater Manchester young people’s mental health charity which provides free and confidential services to young people who are experiencing difficulties with their mental health and emotional wellbeing.
Contact: 0161 228 7321 (Freephone); www.42ndstreet.org.uk
Papyrus HOPELine
Contact: Mon-Fri: 10am-10pm; Weekends: 2pm-10pm; Bank holidays: 2pm- 10pm
Info: If you are having thoughts of suicide or are concerned for a young person who might be you can contact HOPELINEUK for confidential support and practical advice.
Contact: 0800 068 4141 (Freephone); 07786 209697; www.papyrus-uk.org
End the Fear
Open: Mon-Fri: 10am-4pm excl. bank holidays
Info: Anybody who is experiencing domestic or sexual violence can find help, support and advice here. We also provide support to people who know someone who may be being abused.
Contact: Greater Manchester Domestic Abuse helpline:0161 636 7525; National helpline: 0808 2000 24/7; www.endthefear.co.uk
LGBT foundation Greater Manchester
Open:Mon-Fri: 10am-6pm
Info: Whether it's relationships, coming out, family issues, knowing your legal rights, reporting a hate crime, or you just need someone to talk to - get in touch and tell us how we can help.
Contact: 0345 3 30 30 30; helpline@lgbt.foundation; https://lgbt.foundation/
Centrepoint
Open: Mon-Fri: 9-5pm
Info: If you're rough sleeping, sofa surfing or don't feel safe in your home, The Centrepoint Helpline is here to support you. We can support you and give you help with housing if you're at risk of being homeless.
Contact: 0808 800 0661 (Freephone); www.centrepoint.org.uk
People you can talk to in Sussex
Sussex Mental Health Helpline
Open: 24 hours a day 7 days a week
Info: Offers listening support, advice, information and signposting to anyone experiencing difficulties, or who may be in crisis and in urgent need of help, with their mental health.
Contact: 0800 0309 500 (Freephone) www.sussexpartnership.nhs.uk/sussex-mental-healthline
Mental Health Rapid Response Service (Brighton)
Open: 24 hours a day 7 days a week
Info: An urgent response service to the people of Brighton & Hove who are 18+ when they feel they are in a mental health crisis and are at immediate risk of harming themselves or others
Contact: 0300 304 0078 (Freephone) https://www.sussexpartnership.nhs.uk/MHRRS
i-Rock East Sussex (East Sussex)
Open: 11am to 6pm Monday to Friday drop in sites in Hastings, Eastbourne and Newhaven
Info: Offers advice and support for 14-25 year olds on emotional and mental wellbeing, jobs, education and housing.
Contact: https://www.sussexpartnership.nhs.uk/irock for more information and to book a virtual appointment
Youth Emotional Support (YES) service (West Sussex)
Open: Self-referral
Info: Youth Emotional Support (YES) is a free service for young people aged 11-18 looking for support with their wellbeing
Youth Advice Centre (YAC)
Open: 9am to 4.30pm Monday to Friday
Info: Advice, support and guidance for young people
Contact: 01273 624432 9am - 4.30pm Monday to Friday (Brighton)
East Sussex (Brighton) www.ymcadlg.org/what-we-do/support-and-advice/youth-advice-centre-yac/
West Sussex (Crawley) www.ymcadlg.org/what-we-do/support-and-advice/yac-youth-advice-centre-crawley/
RU-OK? (Brighton)
Open: 9am to 5pm Monday to Thursday and 9am to 4.30pm Friday
Info: Help and advice about drugs, alcohol and sexual health
Contact: 01273 293966
https://www.brighton-hove.gov.uk/ru-ok
Hearing Voices Network Peer Support Groups Brighton and Bognor Regis
Open:
Brighton Tuesdays, 6.30 - 7.30pm
Bognor Regis The last Thursday of every month 3pm-4pm
Info: Peer support groups for people who hear voices (Part of the Hearing Voices Network)
Contact: http://www.hearing-voices.org/
Brighton Group: 07547 801 886, hvbrighton@gmail.com
Bognor Group: Fi Young, hearingvoices.bognor@gmail.com
Your GP
Usually open standard working hours.
They can briefly assess the situation and put you directly in touch with the right person for you.
A&E
Open 24 hours, for emergencies.
They can assess the situation and provide crisis support. They may encourage you to see your GP, or will put you in touch with immediate support if it's needed.
Your local Early Intervention in Psychosis Service
Usually open working hours
If you’re worried about or experiencing psychosis, they can assess the situation and provide support. If in fact, you’re not experiencing psychosis but need some support, they can help you to find the right person for you.
You could call the following confidential helplines or visit their websites for support and advice:
Samaritans
Open 24 hours
Helpline for anyone needing emotional support
08457 90 90 90
Mindinfoline
5pm - 9am Monday - Thursday. All day during weekends and bank holidays.
National helpline providing information on mental distress, where to get help, interventions and advocacy
0300 123 3393
Saneline
Open 6pm – 11pm everyday
National helpline offering emotional support and information for people affected by mental health problems
0845 767 8000
Talk to Frank
Open 24 hours
FRANK offers free, professional, friendly and unbiased information about drugs
0800 776600 (text 82111)
Childline
Open 24 hours
Offering free support and advice to children and young people
0800 1111
Get connected
1pm – 11pm everyday
Free, confidential helpline service for young people under 25 who need help, but don't know where to turn
0808 808 4994 (text 80849)
Parent’s helpline
9.30 – 4pm Monday to Friday
Free information and support for parents on child and adolescent mental health
0808 802 5544
Al-anon
10am – 10pm everyday
Support for anyone whose life is, or has been, affected by someone else’s drinking, regardless of whether that person is still drinking or not
020 7403 0888 (18 years+)
020 7407 0215 (12-17 yrs.)
http://www.youngminds.org.uk/ - information for young people and children about mental health and emotional wellbeing.
http://www.voicecollective.co.uk/ - information, stories and peer support for children and young people who hear, see and sense things that others don't.
http://www.mentalhealthcare.org.uk/- information for family and friends of people who experience psychosis and offering the opportunity to ask questions to a pharmacist, psychiatrist, and psychologist.
http://www.rethink.org/carers-family-friends/caring-for-yourself-guide/- an eight-part guide for people who care for someone who experiences mental health problems.
